Buy Bitcoin in Ticino, at the Counter or Online

Looking to buy Bitcoin in Ticino simply and safely? QuickExchange lets you buy and sell bitcoin with cash at three physical branches — Mendrisio, Caslano and Manno — or online via bank transfer, with the assistance of experienced staff and delivery straight to your personal wallet. No app, no offshore platform: a real counter in Ticino, run by a group active in currency exchange since 1998.

Buying Bitcoin with cash: how it works

  1. Visit a branch with your cash and your wallet address (no wallet yet? We'll help you set one up).
  2. The operator quotes the price: market rate plus an operating spread, always disclosed before the transaction.
  3. Confirm and pay in cash at the counter.
  4. Receive bitcoin directly in your wallet: the on-chain transaction is typically confirmed within 10–60 minutes.

First purchase? We offer new customers a free short training session on wallet use and safe self-custody.

How much can I buy without an ID?

For cash purchases of bitcoin at the counter, formal identification is required from CHF 1,000 cumulated over 30 days of linked transactions (the FINMA threshold for virtual-asset service providers). Below that threshold you are served without an ID request, subject to our internal anti-money-laundering controls.

Please note: deliberately splitting purchases to stay below the threshold (smurfing) is a violation of the Anti-Money Laundering Act and triggers mandatory identification in any case.

Buying via bank transfer

Prefer not to use cash? You can buy bitcoin via domestic CHF or SEPA EUR bank transfer. All online transactions require at least one identity document, regardless of the amount.

Selling Bitcoin in Ticino

QuickExchange also buys your bitcoin (as well as ETH, USDT and USDC), paying out via CHF or SEPA EUR bank transfer to an account in your name. For larger amounts, documentation on the origin of funds is required under Swiss AML law.

Where to buy Bitcoin in Ticino: our branches

  • Mendrisio — Via Angelo Maspoli 7 (Sassi Center) · +41 91 6467221 · Mon–Fri 08:30–19:00, first and last Saturday of the month 08:00–12:00. Steps from the Chiasso border crossing.
  • Caslano — Via Colombera 10 · +41 91 6063444 · Mon–Fri 09:00–19:30, Saturday 08:00–16:00. Our only branch open all Saturday.
  • Manno — Via Pobiette 2 (Stabile Taiana) · +41 91 2225531 · Mon–Fri 08:30–18:00. The closest branch to Lugano (10 minutes by car).

Security and compliance

  • Non-custodial model: bitcoin are transferred directly to your wallet — QuickExchange never holds your funds.
  • The group's companies are members of the PolyReg SRO, a self-regulatory organisation recognised by FINMA under art. 24 AMLA; membership is verifiable in the public FINMA register.
  • Full transparency: rates, spreads and costs disclosed before every transaction.

Frequently asked questions

How much bitcoin can I buy with cash without an ID?
Up to CHF 1,000 cumulated over 30 days of linked transactions; above that, an identity document is required. Read all FAQs

Can I also buy Ethereum or stablecoins?
Yes: BTC, ETH, USDT (ERC-20 and TRC-20) and USDC; other altcoins on request at our branches.

Do I need an appointment?
No — during opening hours just walk in. For above-threshold amounts or dedicated consultations we recommend by appointment.

Visit one of our branches or contact us: we'll guide you step by step, from your first purchase to safe self-custody.